Record Comments

Comment and collaborate on any record in Noloco

Record comments allow you, your users, and your teammates to add comments to any record in your Noloco app, regardless of data source.

Comments and notes appear alongside record changes in the Activity sidebar. You can toggle between viewing comments only, history only, or all activity together. See Record History for more.

Enabling Record Comments

To turn on record comments, you need to enable the Show record comments switch on the configuration page of your record view.

Show record comments switch

Once you do that, Noloco will add the comments button and indicator to your record view's header

Record Comments button in the record view header

Showing the record comments

You can show the record comments by clicking the icon button in the record view header.

You can also open the record comments using Cmd + ] if you're on a Mac computer or Ctrl + ] if you're on a Windows computer

Noloco comments sidebar open in a record view

Adding comments

You can add comments to a record by typing into the text box at the bottom of the sidebar and sending your comment.

Formatting

You can format your message with Bold, italic, or code text, as well as add links, either automatically (by typing or pasting a link) or by converting other text to a link.

You can also add ordered lists, unordered lists, and code blocks for even richer comments.

Sample of a formatted comment

Attachments

You can attach as many files as you want to your comments, which will then be displayed inline. Attachments are limited to a max size of 45mb and restricted to our list of supported file types.

Mentions

You can mention any other user (who you have permission to access) in a comment. To mention a user type the @ key and then type the user's name and select them from the list.

@-mentions in Noloco Record comments

Internal Notes

There are often instances where we would like to ask questions or share thoughts on a task internally without your client being able to see them.

Any user with the 'Team Member' role attribute can send a record note, which remains exclusively visible to other users with the 'Team Member' role attribute, ensuring private team collaboration remains just that - private.

Whether strategizing on a project or discussing sensitive information, keep it internal and seamless with our new Internal Notes feature!

Editing and Deleting Comments

You can edit or delete comments using the overflow menu (three dots) that appears on each comment.

Editing Comments

Users can edit their own comments at any time. When you edit a comment, you can update the text and mentions.

If you edit a comment to mention someone new, they will receive a notification about the comment.

Comment editing is only available on the Build and Enterprise plans.

Deleting Comments

Team admins can delete any comments or notes. Take note that users cannot delete their own comments

Notifications

When you add a new comment to a record, anyone who previously commented on a record, or anyone you mention in the comment, will be notified by email and in-app notification. The notification will contain the comment text and a link to the record view with the comments sidebar open.

Creating Record Comments Programmatically

To add a comment to a record automatically — to tag it with a system-like message or build an audit trail — use the Add a comment to a record workflow action. You specify the table, the record ID, the comment text, and optionally the user the comment should be authored by.

Programmatic Mentions

If you want to mention a colleague or customer in a comment created this way, you can mention them by ID using this format @[123] where 123 is the Noloco User's ID.

As mentioned above, any user mentioned in this way will be notified.