SMTP Emails
Configure your SMTP settings to send Noloco's automated emails and workflow emails from your own email address.
Last updated
Configure your SMTP settings to send Noloco's automated emails and workflow emails from your own email address.
Last updated
Noloco sends automated emails such as or invitation emails. Custom automated emails can also be sent via . By default, these emails are sent via no-reply@noloco.app.
Any app can change the name that automated emails are sent from, but to change the address you must first configure SMTP settings for your app.
SMTP stands for . It allows Noloco to send your emails through another service. This means you can send emails from myname@mydomain.com instead of no-reply@noloco.app
Noloco supports sending your automated emails through any email provider that provides SMTP Relay support. Such as:
And many many more
To set up your SMTP configuration in your app you need to navigate to your app's email settings page.
Enter the email address which emails should be sent from. You will probably have configured this in your email provider. Make sure it matches what you set up or emails might fail to send.
You'll need to get your new email provider's SMTP details, which usually consist of the following details:
Host: The web address of your email provider's SMTP relay server
Port: The network port of the SMTP relay server. Usually, 465 if it connects with SSL
Username: This is how you authenticate with your SMTP server
Password: This is the password that you use to authenticate with your SMTP server. This is often an API key.
Is the connection secure?: If the connection doesn't use SSL/HTTPS please uncheck the "Use a secure connection" switch.
Click Save when you are finished. If Noloco cannot connect to your SMTP server you will get an error. In addition, a test email will be sent. If you don't receive the test email after a few minutes, please double-check that the "From address" you have entered is correct. If it is, please check your provider's logs to see if the test email failed for any reason.
To use your Microsoft SMTP details with Noloco please use the following configuration:
Host: smtp.microsoft365.com
Username / Password: Use the values you setup in you Microsoft 365 account
Port: 587
Secure: Off
Your SMTP configuration will still communicate over a secure connection, despite having secure
set to off.
To use your Gmail SMTP details with Noloco please use the following configuration:
Host: smtp.gmail.com
Port: 587
Secure: Off
Your SMTP configuration will still communicate over a secure connection, despite having secure
set to off.
Username: This will be your gmail email address
Click Security.
Under Signing in to Google, click App Passwords. You may need to sign in. If you don't have this option, it might be because:
2-Step Verification is not set up for your account.
2-Step Verification is only set up for security keys.
Your account is through work, school, or other organization.
You turned on Advanced Protection.
Click Select app and choose the app.
Click Select device and pick the device you're using.
Click Generate.
Copy this password and use it as the Password field in your Noloco app
Timeouts when testing your connection
If you're seeing timeouts when saving your SMTP connection, you should try changing secure
to off, and leaving the port as it is. This is very often the cause of the issue.
Your SMTP configuration will still communicate over a secure connection, despite having secure
set to off.
We could not verify your SMTP config
If you are encountering this error getaddrinfo ENOTFOUND smtp.microsoft365.com
please check if your security defaults are enabled in the Azure account settings, follow these steps, and try again:
In the Azure services section, select Azure Active Directory.
On the left panel, scroll down and click on Properties to access the directory settings.
At the bottom of the Properties page, click on Manage security defaults.
In the right panel that appears, toggle Enable security defaults to No and click Save to confirm.
Verify that the changes have been saved, then log out and back in to ensure the settings are updated.
Go back to the SMTP settings in your Noloco app and update the details. Make sure you have:
The same email in the Sender email and username
The Host is smtp.office365.com
or smtp.microsoft365.com
Port is 587
The Use a secure
connection toggle is disabled
SMTP configuration is only available on . Chat to our team If you want to send emails from a custom email address.
Password: This is not your Gmail password, this is an App password you create for your SMTP app in Gmail. To do this, you must first enable Two-Factor Authentication
Sign in to your .
Go to and log in with your administrator credentials.