Client Portal Add-on (Legacy)
Easily manage and control costs associated with clients or customers accessing your app.
Note This add-on is only available to customers on our legacy Pro and Business plans (before January 2024). Current Noloco plans don't need to use the Client Portal add-on to invite clients/customers to your app. For information on our current plans read our Pricing FAQ
The Client Portal Add-on simplifies the costs associated with clients, customers, partners, external contractors, and freelancers.
This guide will walk you through the details of the addon, its pricing, and how to enable and configure it for your app.
Note that this was previously referred to as the External User Add-on
Understanding the Client Portal Add-on Pricing
The Client Portal Add-on offers an affordable solution for businesses looking to manage the costs of their client portal. Pricing for the addon is as follows:
PRO Plan: $119 per month for the first 100 clients, and an additional $99 per month for each subsequent 100 clients.
BUSINESS Plan: $179 per month for the first 100 clients, and an additional $129 per month for each subsequent 100 clients.
Enabling the External User Addon
To enable the Client Portal Add-on, follow these steps:
Navigate to your app's Login settings.
Locate the Client Portal Add-on section.
Turn on the addon by clicking the toggle button.
Configuring the Client Portal Add-on
Once the addon is enabled, you'll need to specify which users are considered internal users (part of your team). To do this, follow these steps:
In the Client Portal Add-on section, enter the domain name of your team's email addresses.
Your own email domain will be included by default. For example, if your email is example@noloco.io, all active users with @noloco.io email addresses will be counted as internal users. Any users with the 'Data Admin', 'Team Member', or 'Builder' role will be automatically counted as internal users, regardless of their email domain.
Once enabled and configured, you will be charged the monthly cost of the addon, and the price for any additional active client users over 100 users.
Understanding Internal and External Client Users
The remaining users not classified as internal users will be counted as client users. The difference between internal and client users is as follows:
Internal Users: Team members, data admins, and builders or anyone else who accesses the app with an email address from your company's domain name.
Client Users: Clients, customers, partners, external contractors, and freelancers who access the app but do not belong to your organisation, and have an external email address.
The Client Portal Add-on provides an effective solution for businesses that require a large number of clients to access their apps on an infrequent basis. By enabling and configuring the add-on, you can manage the costs associated with your client portal more efficiently and ensure that clients or customers who need access to your app can have it without breaking the bank.
Frequently Asked Questions
What is the Client Portal Add-on?
The Client Portal Add-on is a feature that allows Noloco users to manage and control costs associated with converting their internal tool into a Client Portal. Allowing you to control the cost of clients, customers, partners, external contractors, and freelancers.
How much does the Client Portal Add-on cost?
For the PRO plan, the addon costs $119 per month for the first 100 client users, and an additional $99 per month for each subsequent 100 clients. For the BUSINESS plan, the addon costs $179 per month for the first 100 client users, and an additional $129 per month for each subsequent 100 clients.
How do I enable the Client Portal Add-on?
To enable the Client Portal Add-on, go to your app's Login settings, locate the External User Addon section, and turn on the addon by clicking the toggle button.
How do I configure the Client Portal Add-on?
To configure the addon, enter the domain name of your team's email addresses in the External User Addon section. Your own email domain will be included by default. Users with the 'Data Admin', 'Team Member', or 'Builder' role will automatically be counted as internal users, regardless of their email domain.
What is the difference between internal and client users?
Internal users are data admins or builders who actively manage and maintain the app or team members (people who work at your company). Client users are clients, customers, partners, external contractors, and freelancers who access the app on an infrequent basis and don't have access to other clients' data.
Can I adjust the number of client users for my app?
There's no need to pre-calculate how many client users your app will have. Your app can grow if your active client user count grows, and your bill will decrease if your client user count decreases.
Can I disable the Client Portal Add-on if I no longer need it?
Yes, you can disable the addon by going to your app's Login settings and turning off the toggle button in the External User Addon section. Keep in mind that disabling the addon will revert all users to your app's original pricing plan.
Terms and Conditions
Please note that Noloco retains the authority to scrutinize the email addresses provided as part of the Client Portal Add-on configuration. This is to ensure the accurate inclusion of all internal team members and prevent any potential misuse or exploitation of the system. By utilizing this feature, you acknowledge and accept that Noloco may make necessary adjustments to the configuration, if deemed appropriate, to maintain the integrity and fairness of the platform.
Your understanding and cooperation in this matter are greatly appreciated as we try and provide fair-pricing to all of our users.
If you have any questions on how it works, please contact Noloco support.
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