Internal Users vs Clients

What is an Internal User

An internal user is someone who is part of your team, they are not a client. This means they have more permissions in some of our core components. For example, in the messaging component, they can choose to message any one of your customers/companies.

What is a Client

A client is one of your customers, they don't have the ability to interact with other clients (except those within their own company). They only have the ability to message their company's channel, which only they and the internal users can see. You can have unlimited client users in your portal.
Last modified 4mo ago