Agency OS
A ready-to-use operating system for agency owners to centralise and manage their work — and deliver a premium client experience.
Your agency, all in one place
Agency OS is a pre-built Noloco app designed for growing agencies. It replaces disconnected spreadsheets and fragmented tools with a single connected system — covering your sales pipeline, client relationships, project delivery, team management, and financials.
The problem it solves
Most growing agencies run on a patchwork of tools — a CRM here, a project tracker there, invoices in a spreadsheet, client updates by email. None of it talks to each other. Data gets copied manually, things fall through the gaps, and every "what's the status?" email costs you time you don't have.
Agency OS is one connected system. A deal won in CRM becomes a client. A client gets a project. A project generates tasks, time entries, expenses, and invoices. Your client sees their project progress and invoices in a branded portal — without ever seeing your internal data. Everything flows forward automatically.
What's included
CRM & Sales
Track every deal from first contact to signed client — Kanban pipeline, sales performance dashboard, company and contact management, and a full interaction log.
Clients
A gallery of your active clients, each with a 5-tab record covering deals, projects, invoices, interactions, and company details. One status change converts a lead to a client — no duplication.
Project Management
Three pages covering every dimension of delivery: Projects (with Project Health and Budget Health % monitoring), All Tasks (Board View and List View), and Team Workload (the manager's view for balancing assignments and surfacing overdue work).
Team
A team directory grouped by Employment Type, with a Skills field for finding the right person fast. An admin-only Team Cost tab shows Hourly Rate and Monthly Cost — financial data that powers budget monitoring across every project.
Financials
Four pages: Client Invoices (with paid history by client), Revenue Dashboard (collected revenue, trends, and outstanding by client), Team Billables (hours and value by employee, project, and client), and Team Expenses.
Client Portal
A branded, real-time portal where clients see their projects, tasks, and invoices — and nothing else. No internal data, no other clients' information, no team costs. Use it in sales demos to show prospects what their experience will look like before they sign.
Who it's for
Agency OS is built for B2B agencies between 5 and 50 people — marketing agencies, consulting firms, design studios, and digital services companies.
It's the right fit if you're:
Running your agency on spreadsheets and ready for something better
Paying for multiple disconnected tools (CRM + project management + finance) that don't talk to each other
Growing fast and need a system that scales with you without breaking
Ready to use. Easy to customise.
Agency OS works on Day 1 — sample data included so you can see how everything connects before adding your own. When you're ready to adapt it, use Build Mode to rename pages, add fields, adjust views, and extend the system to match your exact workflows. No code required.
Get started
Create your Agency OS → Get started here
Once you're in:
Getting StartedYour First StepsGuide index
How every section connects
Sales Pipeline, Dashboard, Companies, Contacts, Interactions
Client gallery, 5-tab record, portal access
Projects, All Tasks, Team Workload, time tracking
Directory, Team Cost, billing chain
Invoices, Revenue Dashboard, Team Billables, Expenses
My Work, My Time, My Expenses
What clients see, access setup, Reply vs Note
Build Mode, integrations, optional extensions
Tips for getting the most out of the system
Need help?
Ask Nola — Noloco's AI assistant can help you navigate and customise
Book a call — Schedule onboarding support with the Noloco team
In-app chat — contact Noloco support at any time from within the app
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