> For the complete documentation index, see [llms.txt](https://guides.noloco.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.noloco.io/account/email-verification.md).

# Verifying your email address

Understand why Noloco asks you to verify your email address, and what happens in your app until you do

Noloco may ask you to verify your own email address — the one on your Noloco account, not any address in your app's data. You'll see this if you own an app; if you're a collaborator on someone else's app, you'll see a version of this without an action to take, and the fix is to ask the app's owner to verify theirs.

## What happens until you verify

Until you verify, some features of your app won't be fully available — most noticeably, your app pauses the emails it sends on your behalf. Everything else about your app keeps working as normal, and you can still email yourself to test your own sign-in and workflows while you're unverified.

## How to verify

1. Open your app in the builder, or your apps dashboard — you'll see a banner prompting you to verify.
2. Click **Send verification email**.
3. Check your inbox for an email from Noloco, and click **Verify my email**.
4. You'll land on a confirmation page, and the banner won't appear again.

The link in the email works once. If you click it again, or it doesn't work for any other reason, you'll see a message telling you to request a new one — just go back to the banner and send another.

## Where you'll see the prompt

The banner appears across the builder — on every tab except the page you're actively designing — and on your apps dashboard, for as long as your account needs verifying.

## Messages you might see

#### "Email address not verified" (in your workflow history)

> This app cannot send emails until its owner has verified their email address.

* **What it means**: A workflow tried to send an email, but your account isn't verified yet.
* **Solution**: [Verify your email address](#how-to-verify), then re-run the workflow.

#### "Verify your email address" (in your app)

> This app cannot send emails until its owner has verified their email address.

* **What it means**: Something in your app tried to send an email and was stopped because your account isn't verified.
* **Solution**: [Verify your email address](#how-to-verify) from the banner in your builder or dashboard.

{% content-ref url="/pages/VbWfIWEyJNCBNVKZ6iI5" %}
[Email Settings](/settings/email-settings.md)
{% endcontent-ref %}


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